Frequently Asked Questions
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How Do I Book or Cancel My Valet On-line?
So you'll notice a BOOK NOW BUTTON on this website click on that and you see all the valet options choose your require service and then select your size of vehicle, the next step is the dates and time we have available once you've chosen a suitable date and time the next step is to pay for your valet and well do the rest your request will come to one of our calendars and the cleaner will confirm or decline your valet, they would only decline your valet if the job is out of our area or they don't have enough traveling time to get to you, which we usually contact you first.
Step 1/ CLICK ON THE BOOK NOW BUTTON
Step 2/ CHOOSE YOUR REQUIRED VALET
Step 3/ SELECT YOUR MOST SUITABLE DATE AND TIME
Step 4/ PAY FOR YOUR VALET
WE COME TO YOU!
If you need to cancel or amend your appointment, please log in to your account where you'll be able to reschedule or cancel you appointment.
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what size vehicle do i have?
Size class Length (feet)
Small car 10.8 (Fiat 500)
Mid-sized car 14.8 (Ford focus)
Large-sized car 16.7 (Mondeo -estate) (Range Rover)
Commercial /4x4 18.4 (Ford Ranger) (Transit custom) -
What Areas Do You Cover
We cover the Nottingham, Derby and Leicester areas.how ever for caravans and motorhomes we will cover more areas of the uk
NOTTINGHAM DERBY LEICESTER
*West Bridgford * Borrowash *Wigston
*Wilford * Ilkeston *Hinckley
*Clifton * Denby Village *Desford
*Ruddington * Belper *Birstall
*Edwalton * Ashbourne *Leicester Forest East
*Cotgrave * Alfreton *East Goscote
*Upper Saxondale * Borrowash *Willoughby-on-the-Wolds
*Lowdham * Mackworth *Long Clawson
*Radcliffe on Trent * Mickleover *Lutterworth -
How Do I Pay For My Valet?
You'll be able to pay for your valet online directly from our website while your making your booking, plus each van has an on board card payment machine, just in-case you require any extra services once were at you location.
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Can I Use A Car Wash Or Jet Wash With Diamondbrite?
In order to maintain the paint and fabric protection to its optimum level an annual inspection is recommended. This inspection is normally carried out by your supplying Diamondbrite centre. Smart Valeting UK can offer this service to our diamondbrite clients.
With Diamondbrite the vehicle can be passed through a car wash or jet wash as many time as necessary, as long as 25ml of conserver is placed on the front panels and bonnet. The car wash/jet wash will then distribute the chemical all over the paint ensuring continued protection. It should be noted that Jewelultra do not recommend the use of a mechanical car wash as it has been known for them in extreme cases to remove pieces of trim and scratch paintwork.
please contact Smart Valeting UK to retreat your car should you need it. -
Will My Valet go ahead if its Raining?
The weather conditions might sometimes prevent us from going ahead with some valets. we may look at either rescheduling your appointment how ever our exterior wash and some mini valets can still be done in the rain,
We some time still it out, with the caravan washing we usually keep going. -
What If My Valeter is Late?
Our arrival time might vary slightly depending on Traveling time. Our cleaners will be in touch if they are delayed by more than 30 minutes. If it has been more than 30 minutes, please contact us by phone, email and a member of our Customer Service team will get back to you.
We Can send you a live location upon request. (please speak to your cleaner) -
Where Can I Purchase More Shampoo & Conserver?
Diamondbrite shampoo and conserver can be purchased from www.smartvaletingukdirect.com
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What is Diamondbrite?
Diamondbrite is made from refined rock oils that are formulated into a 2 stage process so that each product compliments the next and builds up to create a tough durable glaze. The entire process when carried out by an approved Diamondbrite applicator is now covered by a lifetime guarantee from the date the product is applied.
The hard, high gloss protective skin that Diamondbrite creates prevents road salts, traffic film, acid rain, tree sap, insect fluid and other atmospheric pollutants from contacting directly with your cars paintwork. Fading from ultraviolet light is virtually eliminated as is nitrate etching caused by bird droppings (as long as it is washed off within 7 days and treated Diamondbrite Conserver).
Once treated with Diamondbrite, you'll never have to polish your car again. Your vehicle will look as good as it did when it left the showroom, thereby improving its resale value. Another major benefit of Diamondbrite's high gloss finish is the ease with which dirt and grime is washed off the paintwork.
To maintain the vehicles appearance, simply wash down using the Diamondbrite Car Shampoo followed by the use of Diamondbrite Conserver (on a monthly basis as a rinse). Both the shampoo and conserver are supplied when the car is Diamondbrited in the first instance. Further supplies of these and other Diamondbrite after care products can be obtained from the Diamondbrite Center or direct from Jewelultra. (It's worth noting Conserver is used by the worlds leading airlines to protect the paint on their airplanes)
The vehicle can be washed as many times as required. The continued monthly use of Conserver maintains the protection and is essential to keep the guarantee valid for lifetime. Certain other paint protection products available do not have such maintenance procedures like Diamondbrite and it has been proven after a few month of normal use these products deplete and eventually disappear altogether leaving no protection. -
How Much is Diamondbrite Protection
Our Diamondbrite treatment is professionally applied and comes with an after care kit to be kept in your car's boot. It includes a conserver and a shampoo. The typical cost of a full treatment on a new car is £300.00, we can also treat vans and even caravans and boats! please feel free to contact to discuss this service. or simply click on the book now button and select Diamondbrite.
If you have invested in a new car, why not keep your car looking like new throughout it's life? Many of our customers choose our Diamondbrite treatment to keep their car looking it's best with the minimum of effort.
we come out to your desired location covering the whole of the East Midlands